Working Title: Summer Admissions Intern - IE

State Role Title: Institutional Employment / Federal Work Study

Position Type: Institutional Employment

Position Status: Part-Time

FLSA Status: Non-Exempt: Eligible for Overtime

College/Division: Admissions

Department: 100175 - Admissions Office

Pay Rate: Hourly

Specify Range or Amount: $14.00

Is this a JMU only position? N/A

Is this a grant-funded position? No

Is this a Conflict of Interest designated position? N/A

Beginning Review Date: 04/07/2025

About JMU:

Located in the heart of Virginia’s beautiful Shenandoah Valley, the city of Harrisonburg is approximately 120 miles from Washington, D.C. and Richmond, VA. With a population of just over 53,000, Harrisonburg is one of the most diverse communities in the Commonwealth of Virginia. JMU is a selective, public institution with a growing national reputation for offering experiences that lead to an outstanding education and inclusive environment for students, faculty and staff. The student body includes approximately 20,000 undergraduate and 1,900 graduate students, with over 1,000 full-time instructional faculty.

General Information:

The Office of Admissions is seeking reliable, responsible, and enthusiastic student representatives to intern with our office. Interns will give campus tours to prospective students and their guests. They will help in the day-to-day workings of the visitation program giving virtual panels and tours, front desk support, daily tours, and outreach to admitted and prospective students. Interns will work up to 20 hours per week. Tours are given in both morning and afternoon (June-Aug.) on Monday-Friday. Preference is given to those students available to work the entire duration of the summer, from June 2 – Aug. 8.

Duties and Responsibilities:

• Lead campus tours
• Learn and present information about the campus (history, academics, student life, student services, etc.)
• Represent the university in a positive and professional manner
• Respond to visitor questions
• Refer visitors to campus resources as needed
• Reasonably accommodate requests of guests
• Communicate with prospective and admitted students in a variety of formats-both written and verbal

Qualifications:

Required:
• Must have completed at least one semester of coursework at JMU
• Must be returning to JMU for school in fall 2025
• Must be available during weekdays (Monday-Friday)
• Strong interpersonal skills
• Excellent customer service skills
• Prompt, Reliable, Responsible, Professional, Enthusiasm, Flexibility, Self-motivated
• Communication skills both written and verbal
• Love of JMU
• Public Speaking, Audience Engagement, Storytelling, Adaptability


Preferred:
• Experience presenting to varied groups of individuals
• Students who have completed a year at JMU
• Availability from June 2, 2025, through August 8, 2025

Additional Posting Information:

Conditions of Employment:  

Students must be degree-seeking students, enrolled on at least a half-time basis (6 credits for undergraduate and 5 credits for graduate).

Students must have a 2.0 or better cumulative GPA.

E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. James Madison University uses the E-Verify system to confirm identity and work authorization.

EEO Statement:

James Madison University is committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity or expression, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status.

We promote access, inclusion and diversity for all students, faculty, staff, constituents and programs, believing that these qualities are foundational components of an outstanding education in keeping with our mission. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality.

Anyone having questions concerning discrimination should contact the Office for Equal Opportunity: (540) 568-6991.

Reasonable Accommodation:

If you are a student with a disability and need assistance please contact the Office of Disability Services at (540) 568-6705 or disability-svcs@jmu.edu. You may also visit the Office of Disability Services, located in the Student Success Center, Suite 1202 and they will be happy to assist you.