Working Title: Student Assistant - College of Health and Behavioral Studies - Dean's Office - IE

State Role Title: Institutional Employment/Federal Work Study

Position Type: Institutional Employment

Position Status: Part-Time

FLSA Status: N/A

College/Division: College of Health and Behavioral Studies

Department: 100239 - Dean - CHBS

Pay Band: 

Pay Rate: Hourly

Specify Range or Amount: $12.77 

Is this a JMU only position? N/A

Is this a grant-funded position? No

Is this a Conflict of Interest designated position? N/A

Beginning Review Date: Apr 10, 2026

About JMU:

Situated in the heart of Virginia’s beautiful Shenandoah Valley, the city of Harrisonburg is a vibrant community with a population of approximately 52,000. Harrisonburg is conveniently located approximately 120 miles from Washington, D.C. and Richmond, VA.

JMU is a selective, public institution with a growing national reputation for offering experiences that lead to an outstanding education and supportive environment for students, faculty and staff. The student body includes approximately 21,000 undergraduate and 1,800 graduate students, with over 1,000 full-time instructional faculty.

JMU offers thriving programs in the liberal arts, science and technology, and professional disciplines at the undergraduate, master’s and doctoral levels. JMU has achieved national recognition for the high quality of its academic programs, focus on maintaining strong student/faculty interaction, and innovative faculty research.

General Information:

The Dean’s Office in the College of Health and Behavioral Studies seeks a student assistant to assist with various tasks and projects. The student must be dependable and professional, as well as possess the ability to work independently to meet deadlines, have strong communication skills, and be able to work with a team. The ability to multitask and prioritize tasks efficiently is desired. The student must adhere to the college policies and safety protocols. Availability to work 13-15 hours per week preferred.

Duties and Responsibilities:

Maintaining a professional, courteous demeanor when interacting with faculty, staff, and students. Assist with front desk coverage, including but not limited to greeting guests, directing guests to meetings with the Dean, and to meetings with various Associate Deans. Answering the phone lines and transferring calls, assisting with making copies, data entry using Excel, assisting with filing projects, and making deliveries to college departments. Confidentiality is required when managing documents and entering data information.
The Student Assistant will assist with Lost and Found items, including maintaining a tracking system. The Student Assistant will maintain an inventory of college marketing materials. There will be times when the student will assist staff and Associate Deans with preparing for college events throughout each semester.

Qualifications:

Students must have strong written and verbal communication skills for professional correspondence. Exceptional attention to detail and accuracy in all tasks is required. Proficient in Microsoft Office applications such as Teams, Excel, PowerPoint, and Word. Ability to work independently and collaboratively in a team environment.

Additional Posting Information:

Skills You Will Develop:
- Frontline customer service by interacting with students, administrators, the Dean, Associate Deans, and staff.
- General office support.
- Maintaining confidential information.
- Assisting with college events that involve coordinating materials, invitations, RSVPs, room setup, catering, cleanup, and debriefing.

Conditions of Employment:  

Students must be degree-seeking students, enrolled on at least a half-time basis (6 credits for undergraduate and 5 credits for graduate).

E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. James Madison University uses the E-Verify system to confirm identity and work authorization.

EEO Statement:

James Madison University is committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity or expression, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status.

We promote access, inclusion and diversity for all students, faculty, staff, constituents and programs, believing that these qualities are foundational components of an outstanding education in keeping with our mission. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality.

Anyone having questions concerning discrimination should contact the Office for Equal Opportunity: (540) 568-6991.

Reasonable Accommodation:

If you are a student with a disability and need assistance please contact the Office of Disability Services at (540) 568-6705 or disability-svcs@jmu.edu. You may also visit the Office of Disability Services, located in the Student Success Center, Suite 1202 and they will be happy to assist you.