Working Title: Information Technology Specialist

State Role Title: Information Technology Specialist II

Position Type: Full-time Staff (Classified)

Position Status: Full-Time

College/Division: Business Services

Department: 100250 - FM Administration

Pay Rate: Pay Range

Specify Range or Amount: $62,000-$65,084

Is this a JMU only position? No

Is this a grant-funded position? No

Is this a Conflict of Interest designated position? No

Beginning Review Date: 11/7/2024

About JMU:

James Madison University is a publicly funded university with a beautiful campus and a supportive community that is committed to preparing students for the future. The university offers excellent comprehensive benefits which include paid vacation, sick, parental, and community service leave in addition to 19 paid holidays a year; affordable health insurance; retirement through the Virginia Retirement System. We also offer a work-life balance and integration program, Balanced Dukes, that is designed to support the overall wellbeing of our employees and a Tuition Waiver Program that allows employees to have tuition waived for undergraduate and graduate level courses taken at JMU.

Visit our Prospective Employee site to learn more about what makes JMU a great place to work: bit.ly/JMUEmployment

General Information:

JMU's Facilities Management currently has an open position for an Information Technology Specialist. This position will translate user system needs into technical solutions by developing and maintaining applications, software and computerized systems while verifying the integrity of data used in support of FM operations.

Duties and Responsibilities:

Duties include but are not limited to:
•Ensuring the departmental application & databases are functioning properly
•Developing & assisting with BIRT reports and SQL scripts
• Translating user systems needs into technical solutions by developing & maintaining applications, software and/or databases
•Supporting of FM transportation department with maintaining Fuel Master, fueling pumps and assist in monthly billing
•Providing of input and support for engineering projects that require hardware/software analysis
•Developing and maintaining of FM website
•Developing and maintaining ad hoc reporting through Eclipse BIRT or SQL programming language
•Modifying of scripts and reports to incorporate any table or coding changes
•Reviewing of software company release notes for technical information and developing of strategies necessary for successful implementation
•Providing data integration support as it pertains to campus integrations and upgrades of systems
•Installing, upgrading and maintaining of departmental databases
•Upgrading and maintaining of FM directory
•Assisting of department IT inventory
•Submitting of recommendations for procedure changes, new programs and/or equipment
•Providing of ongoing IT assistance and information to FM staff and agency customers
• Serving as initial IT support for hardware and software systems related to other FM projects such as lighting controls, HVAC equipment and irrigation controllers
•Supporting and programing of Chimes hardware and software as requested

Qualifications:

•Ability to diagnose routine computer operations problems
•Ability to provide training, consulting and user support services for network users in standard PC applications
•Ability to work independently and in a team environment
•Ability to communicate well verbally and in writing
•Experienced in database maintenance, hardware/software troubleshooting
•Ability to train and explain standard PC applications which may include Linux and Windows

Additional Considerations:
•Experience with Microsoft Active Directory
•Experience with one or more of the following software:
Apache Tomcat, Java/J2EE, HTML, SQL, XML, CSS, JavaScript, Node.js, jQuery, Bootstrap, JSON and/or GIT

Additional Posting Information:

Conditions of Employment:  

Employment is contingent upon the successful completion of a criminal background check.

E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. James Madison University uses the E-Verify system to confirm identity and work authorization.

EEO Statement:

James Madison University is committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity or expression, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status.

We promote access, inclusion and diversity for all students, faculty, staff, constituents and programs, believing that these qualities are foundational components of an outstanding education in keeping with our mission. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality.

Anyone having questions concerning discrimination should contact the Office for Equal Opportunity: (540) 568-6991.

Reasonable Accommodation:

If you are an individual with a disability and need assistance searching or applying for jobs please contact us at (540) 568-3597 or jobs@jmu.edu. You may also visit the JMU Human Resource Office, located at 752 Ott Street, Harrisonburg, VA 22807 and we will be happy to assist you.