Working Title: Disbursements Coordinator

State Role Title: Administrative and Office Specialist III

Position Type: Full-time Staff (Classified)

Position Status: Full-Time

College/Division: Finance

Department: 100204 - University Business Office

Pay Rate: Maximum Starting

Specify Range or Amount: $43,784

Is this a JMU only position? No

Is this a grant-funded position? No

Is this a Conflict of Interest designated position? No

Beginning Review Date: 10/25/2024

About JMU:

James Madison University is a publicly funded university with a beautiful campus and a supportive community that is committed to preparing students for the future. The university offers excellent comprehensive benefits which include paid vacation, sick, parental, and community service leave in addition to 19 paid holidays a year; affordable health insurance; retirement through the Virginia Retirement System. We also offer a work-life balance and integration program, Balanced Dukes, that is designed to support the overall wellbeing of our employees and a Tuition Waiver Program that allows employees to have tuition waived for undergraduate and graduate level courses taken at JMU.

Visit our Prospective Employee site to learn more about what makes JMU a great place to work: bit.ly/JMUEmployment

General Information:

The University Business Office (UBO) at James Madison University is accepting applications for a Disbursements Coordinator. The University Business Office is responsible for processing all charges and payments on student accounts. The office works closely with students and families; UBO coordinates billing, payment plans, and collections efforts for the university.

The Disbursements Coordinator will work closely with various members of JMU's Financial Aid Office to post financial aid funds to student accounts, process student refunds, coordinate returns for financial aid funds, and manage invoice/billing requests from third parties. The Disbursements Coordinator will also help support the Veterans Affairs Coordinator in the University Business Office.

Duties and Responsibilities:

• Coordinate the application of financial aid by working closely with the Office of Financial Aid and Scholarships. Ensure aid is posted to student accounts and documentation is created to move funds between departments on campus.
• Verify the accuracy of disbursements, ensuring compliance with Federal, State, and university policies.
• Coordinate refunds and returns for scholarships, grants, and loans; this includes working with third party organizations as well as departments within the university.
• Prepare statements/invoices for outside scholarships and third party payers. Manage student accounts to ensure payment is received promptly and in the correct amount.
• Support the Veterans Affairs Coordinator by administering and processing military aid.
• Additionally, all UBO staff provide customer service over the phone and in-person by answering student account questions.

Qualifications:

Required:

• A proven ability to analyze a diverse set of financial accounts while adhering to federal, state, and local laws and regulations.
• Excellent written and verbal communication skills, including the ability to work with a variety of university personnel.
• Skill using Microsoft365, notably Excel, Outlook, and Word.
• A strong knowledge of best accounting practices.
• Detail oriented.
• Experience working in a team based environment.

Additional Posting Information:

Conditions of Employment:  

Employment is contingent upon the successful completion of a criminal background check.

E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. James Madison University uses the E-Verify system to confirm identity and work authorization.

EEO Statement:

James Madison University is committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity or expression, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status.

We promote access, inclusion and diversity for all students, faculty, staff, constituents and programs, believing that these qualities are foundational components of an outstanding education in keeping with our mission. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality.

Anyone having questions concerning discrimination should contact the Office for Equal Opportunity: (540) 568-6991.

Reasonable Accommodation:

If you are an individual with a disability and need assistance searching or applying for jobs please contact us at (540) 568-3597 or jobs@jmu.edu. You may also visit the JMU Human Resource Office, located at 752 Ott Street, Harrisonburg, VA 22807 and we will be happy to assist you.