Working Title: Associate Director of Events and Game Operations

State Role Title: Public Relations and Marketing Specialist III

Position Type: Full-time Staff (Classified)

Position Status: Full-Time

College/Division: Intercollegiate Athletics

Department: 300263 - Facilities and Events

Pay Rate: Maximum Starting

Specify Range or Amount: $51,296

Is this a JMU only position? No

Is this a grant-funded position? No

Is this a Conflict of Interest designated position? No

Beginning Review Date: 09/25/2024

About JMU:

James Madison University is a publicly funded university with a beautiful campus and a supportive community that is committed to preparing students for the future. The university offers excellent comprehensive benefits which include paid vacation, sick, parental, and community service leave in addition to 19 paid holidays a year; affordable health insurance; retirement through the Virginia Retirement System. We also offer a work-life balance and integration program, Balanced Dukes, that is designed to support the overall wellbeing of our employees and a Tuition Waiver Program that allows employees to have tuition waived for undergraduate and graduate level courses taken at JMU.

Visit our Prospective Employee site to learn more about what makes JMU a great place to work: bit.ly/JMUEmployment

General Information:

James Madison University, a Division 1 Member of the NCAA, is seeking an Associate Director of Events and Game Operations. This position is full-time and reports to the Director of Athletics Facilities & Events. The Associate Director of Events and Game Operations will lead wage staff and student interns while working cooperatively with internal units and service providers to direct and execute Game Operations for all sports, as well as special events occurring within athletic facilities. This position is ultimately responsible for the organization, planning, implementation, production, and event administration of intercollegiate athletics and special events. Position must have a service attitude and approach.

Duties and Responsibilities:

• Serve as the Game Manager for Men’s Basketball, assisting with Football game management and other assigned sports, or appoint wage or student designee, for assigned home Athletic events in coordination with Director of Events and Game Operations. Performing such duties as: enforce health, fire, safety and other facility regulations; manage crowd control; and, ensure safety of game personnel such as teams, coaches, officials.
• Serve as the Event Manager, or appoint wage or student designee, and provide oversight of planning logistics and site preparedness for assigned hosted special events occurring in Athletics Venues; will work collaboratively with Facilities & Events staff on all aspects of Event
• Planning and Execution. Execute contracts, estimates, and closing sheets for all assigned special events.
• Oversight of planning logistics and site preparedness for assigned home athletic events and hosted special events. Develop, maintain, & distribute game operations plans with respect to each sport and venue. Directs staff or coordinates resources in support of assigned events hosted in facilities including planning, resource allocation, budgeting, and financial reporting.
• Assist with the scheduling of all athletic facilities for events and activities including providing direction for data entry by wage and student staff
• Coordinate and serve as liaison with on-campus departments (i.e. Parking Services, Public Safety, Facilities Management, Concessions,
• Special Event Catering, Risk Management) and contracted services (Health Services provider, Communications vendor) to ensure appropriate support services for events.
• Oversight of Parking operations for Athletic Events, specifically Football but not limited to any outside event held in Athletic Facilities.
• Coordinate gameday shuttles with JMU Transportation and HDPT.
• Liaison with RMC Events for assigned Event Staffing.
• Serves as Co- Chair of the Game Day Operations Team (GDOT).
• Assist in budget management for the Game Operations and support areas.
• Summer Camp Coordinator for assigned Varsity Sport Programs.
• Assist with bid submission, planning, and hosting of NCAA and conference post-season events. Serves as Tournament Manager for assigned post-season events.

Qualifications:

Required qualifications include:

• Part time/student supervisory experience.
• Experience hosting NCAA and Conference post-season events.
• Ability to manage many projects at once, delegate duties when necessary, work independently or with a committee.
• Possess effective communication skills, both written and oral.
• Strong organizational skills.
• Ability to work a flexible schedule, including nights, weekends and holidays.

Additional Considerations:

• Previous experience working within Intercollegiate Athletics event management.
• Experience scheduling athletic facilities and using facilities scheduling software.

Additional Posting Information:

Conditions of Employment:  

Employment is contingent upon the successful completion of a criminal background check.

E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. James Madison University uses the E-Verify system to confirm identity and work authorization.

EEO Statement:

James Madison University is committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity or expression, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status.

We promote access, inclusion and diversity for all students, faculty, staff, constituents and programs, believing that these qualities are foundational components of an outstanding education in keeping with our mission. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality.

Anyone having questions concerning discrimination should contact the Office for Equal Opportunity: (540) 568-6991.

Reasonable Accommodation:

If you are an individual with a disability and need assistance searching or applying for jobs please contact us at (540) 568-3597 or jobs@jmu.edu. You may also visit the JMU Human Resource Office, located at 752 Ott Street, Harrisonburg, VA 22807 and we will be happy to assist you.