Working Title: Front Desk Student Assistant - Center for Global Engagement - IE

State Role Title: Institutional Employment/Federal Work Study

Position Type: Institutional Employment

Position Status: Part-Time

FLSA Status: Non-Exempt: Eligible for Overtime

College/Division: Center for Global Engagement

Department: 100148 - CGE Administration

Pay Rate: Hourly

Specify Range or Amount: $12.50

Is this a JMU only position? N/A

Is this a grant-funded position? No

Is this a Conflict of Interest designated position? N/A

Beginning Review Date: 09/15/2025

About JMU:

Located in the heart of Virginia’s beautiful Shenandoah Valley, the city of Harrisonburg is approximately 120 miles from Washington, D.C. and Richmond, VA. With a population of just over 53,000, Harrisonburg is one of the most diverse communities in the Commonwealth of Virginia. JMU is a selective, public institution with a growing national reputation for offering experiences that lead to an outstanding education and inclusive environment for students, faculty and staff. The student body includes approximately 20,000 undergraduate and 1,900 graduate students, with over 1,000 full-time instructional faculty.

General Information:

The Center for Global Engagement (CGE) is seeking a dependable and professional Student Assistant to support front desk operations. This role is ideal for someone who is personable, organized, and interested in helping an office that serves students, faculty, staff, and international visitors.

Please note: the only available shifts for this position are on Tuesdays and Thursdays between 8:00 a.m. and 12:00 p.m. Applicants must have availability during those times in order to be considered.

Duties and Responsibilities:

The duties and responsibilities of this position include a wide range of tasks essential to the daily operations of the office.

Front desk assistants are expected to greet and direct students, faculty, and visitors, as well as answer telephones professionally and politely.

They also run errands, sort and distribute daily mail, and maintain clear communication through office platforms such as Microsoft Outlook, Calendar, and Teams.

Additional responsibilities include assisting with the setup, execution, and cleanup of meetings, events, and student programming, as well as photocopying, scanning, and filing documents.

Front desk assistants are expected to help maintain clean and organized workspaces, including routine tasks like making coffee and emptying the dishwasher in the CGE kitchen.

Support for CGE staff includes a variety of office projects such as storage organization, data entry, basic internet research, creating media, and completing special assignments as needed.

A commitment to a regular work schedule of approximately 8-10 hours per week is required, with some flexibility depending on staffing needs. This position is for Tuesdays and Thursdays, 8 am - 12 pm.

Qualifications:

Qualifications include experience with Microsoft Office Suite (spreadsheet and data management as well as word-processing), strong verbal and written communication skills,
commitment to being punctual and reliable, and maintaining a professional appearance.

Additional Posting Information:

Conditions of Employment:  

Students must be degree-seeking students, enrolled on at least a half-time basis (6 credits for undergraduate and 5 credits for graduate).

E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. James Madison University uses the E-Verify system to confirm identity and work authorization.

EEO Statement:

James Madison University is committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity or expression, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status.

We promote access, inclusion and diversity for all students, faculty, staff, constituents and programs, believing that these qualities are foundational components of an outstanding education in keeping with our mission. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality.

Anyone having questions concerning discrimination should contact the Office for Equal Opportunity: (540) 568-6991.

Reasonable Accommodation:

If you are a student with a disability and need assistance please contact the Office of Disability Services at (540) 568-6705 or disability-svcs@jmu.edu. You may also visit the Office of Disability Services, located in the Student Success Center, Suite 1202 and they will be happy to assist you.