Working Title: Facilities Technician - Residence Life

State Role Title: Trades Technician III

Position Type: Full-time Staff (Classified)

Position Status: Full-Time

FLSA Status: Non-Exempt: Eligible for Overtime

College/Division: Student Life and Involvement

Department: 300000 - Residence Life Admin

Pay Rate: Pay Range

Specify Range or Amount: $40,000 - $45,500

Is this a JMU only position? No

Is this a grant-funded position? No

Is this a Conflict of Interest designated position? N/A

Beginning Review Date: 11/18/2025

About JMU:

At James Madison University (JMU), we’re more than just a publicly funded institution — we’re a vibrant, welcoming community located on a stunning campus where innovation, collaboration, and personal growth thrive. Our mission is to prepare students for a bright future, and we believe that starts with supporting the people who make it all possible: our employees.

Why Work at JMU?
We offer a comprehensive benefits package designed to support your professional journey and personal wellbeing:
• Generous Leave: Enjoy paid vacation, sick leave, parental leave, community service leave, and 19 paid holidays annually.
• Comprehensive Health Coverage: Access high-quality health insurance options that fit your needs.
• Retirement Options: Plan for your future with retirement benefits through the Virginia Retirement System.
• Employee Well-Being: Our Balanced Dukes program promotes wellness and work-life integration through resources, events, and support.
• Tuition Waiver Program: Advance your education with our tuition waiver program for undergraduate and graduate courses taken at JMU.

At JMU, we believe in Being the Change — and that starts with creating an environment where you can grow, contribute meaningfully, and feel supported every step of the way.

Discover what makes JMU a great place to work: bit.ly/JMUEmployment

General Information:

The Office of Residence Life at James Madison University is accepting applications for a Facilities Technician. The Office of Residence Life is committed to designing and maintaining a caring environment that encourages academic success, respect, personal growth, and responsibility to one’s community.

The Facilities Technician reports to the Assistant Director of Business Operations and supports the mission of the Office of Residence Life by providing management of residential facilities for the department. The successful candidate will ensure that the residential environment is safe, clean, well-maintained, and they will provide supervision and guidance to employees.

The Facilities Technician will be part of the Residence Life team that serves 6,700 residential students on a campus with 33 residential buildings that is continuing to grow. We are a close-knit department with 35 full-time staff members and over 250 student staff members.

Duties and Responsibilities:

The Facilities Technician will support the mission of Residence Life by ensuring the residential environment is safe, clean, well-maintained, and contributes to student education and development.

Leadership, Management and Supervision

• Provides leadership for Residence Life by managing all residential facilities and assessing needs and conditions
• Performs regular, detailed inspections of all residential facilities
• Supervises a team of student staff during the academic year and full-time wage employees during the summer
• Has the necessary knowledge, skills, and abilities to accomplish goals and objectives.
• Knows, understands, and supports divisional values, and incorporates these values into daily interactions, decisions, and annual goals.

Resource Management

• Maintains furniture inventory in all residence halls and in warehouse.
• Serves as primary contact for vendors supplying resources to the residence halls

Collaborate with internal and external stakeholders

• Works closely with external contractors to ensure complete and accurate work to meet departmental and student needs
• Acts as a liaison with JMU Facilities Management

Serves on Committees

• Represents Residence Life on various committees as needed

Student and Staff Engagement

• Engages with residential students as needed, to stay attuned to their ever-changing facilities needs.
• Directly supervises a team of student staff members

Qualifications:

Required:

• Demonstrated ability to manage a variety of tasks simultaneously in a fast-paced environment
• Supervision and/or experience managing/leading a group
• Problem solving/schedule organization
• Experience with inventory management
• Experience with inspections and accompanying documentation

Additional Considerations:

• Forklift experience and operation of larger vehicles

Additional Posting Information:

Conditions of Employment:  

Employment is contingent upon the successful completion of a criminal background check.

E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. James Madison University uses the E-Verify system to confirm identity and work authorization.

EEO Statement:

James Madison University is committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity or expression, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status.

We promote access, inclusion and diversity for all students, faculty, staff, constituents and programs, believing that these qualities are foundational components of an outstanding education in keeping with our mission. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality.

Anyone having questions concerning discrimination should contact the Office for Equal Opportunity: (540) 568-6991.

Reasonable Accommodation:

If you are an individual with a disability and need assistance searching or applying for jobs please contact us at (540) 568-3597 or jobs@jmu.edu. You may also visit the JMU Human Resource Office, located at 752 Ott Street, Harrisonburg, VA 22807 and we will be happy to assist you.