Working Title: BSN Operations Coordinator, School of Nursing

State Role Title: Administrative and Office Specialist III

Position Type: Full-time Staff (Classified)

Position Status: Full-Time

FLSA Status: Non-Exempt: Eligible for Overtime

College/Division: College of Health and Behavioral Studies

Department: 100692 - Nursing DT

Pay Rate: Pay Range

Specify Range or Amount: $38,000-$42,000

Is this a JMU only position? No

Is this a grant-funded position? No

Is this a Conflict of Interest designated position? No

Beginning Review Date: 06/13/2025

About JMU:

James Madison University is a publicly funded university with a beautiful campus and a supportive community that is committed to preparing students for the future. The university offers excellent comprehensive benefits which include paid vacation, sick, parental, and community service leave in addition to 19 paid holidays a year; affordable health insurance; retirement through the Virginia Retirement System. We also offer a work-life balance and integration program, Balanced Dukes, that is designed to support the overall wellbeing of our employees and a Tuition Waiver Program that allows employees to have tuition waived for undergraduate and graduate level courses taken at JMU.

Visit our Prospective Employee site to learn more about what makes JMU a great place to work: bit.ly/JMUEmployment

General Information:

The School of Nursing at James Madison University is seeking an experienced and detail-oriented individual to serve as the BSN Operations Coordinator. This position supports the comprehensive academic and administrative functions of the pre-nursing, traditional BSN, and non-traditional BSN pathways within the School of Nursing. This role facilitates program operations, manages and maintains confidential student records, ensures compliance with regulatory documentation and delivers responsive student support. The BSN Operations Coordinator promotes effective communication with internal and external stakeholders to achieve operational excellence.

Duties and Responsibilities:

The successful candidate will:
• Facilitate operations coordination for traditional BSN and non-traditional BSN pathways.
• Provide operational support for student registration and orientation processes, including coordination of virtual orientation events and dissemination of program requirements.
• Coordinate clinical placement onboarding and orientation for all undergraduate BSN pathways, ensuring timely communication with students and partner agencies.
• Develop orientation schedules in collaboration with pathway coordinators, clinical agency partners and disseminates required information and timelines to students.
• Maintain accurate and confidential student health and compliance records using platforms such as Typhon, TrueScreen, and MyRecordTracker, and ensure documentation is provided to clinical agencies in accordance with their policies.
• Maintain proficiency in external platforms used by agency partners (e.g., ACEMAPP, CastleBranch), and ensure seamless coordination across systems.
• Ensure compliance with institutional and agency policies, contributing to regulatory and accreditation readiness.
• Participate in virtual and in-person clinical agency meetings to negotiate placements, resolve concerns, and maintain strong institutional relationships.
• Ensure timely and accurate submission of student onboarding materials, enabling full participation in clinical experiences.
• Facilitate a smooth orientation and placement process for students and provides responsive support to students, addressing concerns, and clarifying requirements.
• Serve as a liaison between the School of Nursing, clinical agencies, and students to support high-quality clinical education experiences.
• Contribute to School of Nursing events and initiatives by providing administrative and logistical support as needed.
• Provide courteous and professional service to visitors, students, and agency partners, reflecting the School of Nursing's values and commitment to excellence.
• Other duties as assigned.

Qualifications:

• Demonstrated proficiency in managing and coordinating office processes and fluency with Microsoft Office Products.
• Must be self-directed and able to complete multiple projects with limited supervision.
• Exceptional organization skills, and ability to be flexible.
• Exceptional oral and written communication skills.
• Detail-oriented and able to work with a high degree of accuracy.
• Professional demeanor, confidentiality and customer service skills are essential.

Conditions of Employment:  

Employment is contingent upon the successful completion of a criminal background check.

E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. James Madison University uses the E-Verify system to confirm identity and work authorization.

EEO Statement:

James Madison University is committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity or expression, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status.

We promote access, inclusion and diversity for all students, faculty, staff, constituents and programs, believing that these qualities are foundational components of an outstanding education in keeping with our mission. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality.

Anyone having questions concerning discrimination should contact the Office for Equal Opportunity: (540) 568-6991.

Reasonable Accommodation:

If you are an individual with a disability and need assistance searching or applying for jobs please contact us at (540) 568-3597 or jobs@jmu.edu. You may also visit the JMU Human Resource Office, located at 752 Ott Street, Harrisonburg, VA 22807 and we will be happy to assist you.