Working Title: Administrative Assistant - Office of Student Life

State Role Title: Administrative and Office Specialist III

Position Type: Full-time Staff (Classified)

Position Status: Full-Time

FLSA Status: Non-Exempt: Eligible for Overtime

College/Division: Student Life and Involvement

Department: 300076 - Madison Union

Pay Rate: Pay Range

Specify Range or Amount: $41,000 - $43,000

Is this a JMU only position? No

Is this a grant-funded position? No

Is this a Conflict of Interest designated position? No

Beginning Review Date: 04/15/2025

About JMU:

James Madison University is a publicly funded university with a beautiful campus and a supportive community that is committed to preparing students for the future. The university offers excellent comprehensive benefits which include paid vacation, sick, parental, and community service leave in addition to 19 paid holidays a year; affordable health insurance; retirement through the Virginia Retirement System. We also offer a work-life balance and integration program, Balanced Dukes, that is designed to support the overall wellbeing of our employees and a Tuition Waiver Program that allows employees to have tuition waived for undergraduate and graduate level courses taken at JMU.

Visit our Prospective Employee site to learn more about what makes JMU a great place to work: bit.ly/JMUEmployment

General Information:

The Office of Student Life at James Madison University is currently seeking applicants for the department Administrative Support Assistant. This position will provide administrative support to the department Director and assist in general duties associated with the Student Life administration area. This position serves as a campus security authority under the Jean Cleary Campus Safety Act.

The Division of Student Affairs includes University Career Center, Center for Multicultural Student Services, Community Engagement and Volunteer Center, Counseling Center, Dean of Students, Disability Services, Student Accountability & Restorative Practices, Sexual Orientation, Gender Identity & Expression, Orientation & Transition, Residence Life, Student Life, University Health Center, University Recreation, and Well Dukes. The division is an integral part of the campus community and works collaboratively with the other divisions of the university in supporting the mission, vision, and values of the university. Successful candidates will embody the values of Student Affairs at James Madison University and will infuse these values in their day-to-day practice.

Student Affairs Values:
Focusing on Students
Leading Courageously
Transcending Boundaries
Creating Belonging
Embracing Innovation and Change
Honoring and Valuing Our Staff
Prioritizing Health and Well-Being

Duties and Responsibilities:

Administrative Support:

• Provide administrative support to the Director and leadership team when appropriate.
• Assists director with special projects and managing their calendar
• Manage and arrange logistics for department-wide meetings
• Maintain general department electronic files and general email inbox
• Attend job-related workshops
• Assist in administrative tasks in the online student organization management platform

Office Management:

• Provide high quality customer service and assist in creating a welcoming and inclusive space
• Daily mail and package pickup at the post office

Recruiting and Hiring Support:

• Enter electronic personnel action request forms (ePAR's) and complete all paperwork for all new full-time staff and graduate student hires
• Provide administrative support to search committees
• Provide onboarding support to new employees

Technology:

• Update and maintain Microsoft department-wide collaborative tools
• Assist with updating websites
• Coordinate travel arrangements and reimbursements in the university system
• Maintain accurate records for department equipment and fixed assets

Other Duties as Assigned

Qualifications:

Required:

• Baseline knowledge and experience of the Microsoft 365 Suite.
• Baseline knowledge and experience in financial management.
• Knowledge and experience in customer service and office management.
• Skilled in managing busy, high paced environments.
• Knowledge and experience in keeping schedules and arranging meetings for groups of intercampus staff.
• Knowledge and experience in telephone and in-person communication.
• Knowledge and experience with varied office equipment.

Additional Posting Information:

Conditions of Employment:  

Employment is contingent upon the successful completion of a criminal background check.

E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. James Madison University uses the E-Verify system to confirm identity and work authorization.

EEO Statement:

James Madison University is committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity or expression, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status.

We promote access, inclusion and diversity for all students, faculty, staff, constituents and programs, believing that these qualities are foundational components of an outstanding education in keeping with our mission. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality.

Anyone having questions concerning discrimination should contact the Office for Equal Opportunity: (540) 568-6991.

Reasonable Accommodation:

If you are an individual with a disability and need assistance searching or applying for jobs please contact us at (540) 568-3597 or jobs@jmu.edu. You may also visit the JMU Human Resource Office, located at 752 Ott Street, Harrisonburg, VA 22807 and we will be happy to assist you.