Working Title: Web Content and Digital Strategy Assistant at the Center for Global Engagement (Part-Time)

State Role Title: PR/Marketing Specialist II

Position Type: Part-time - Wage / Part-time Salaried

Position Status: Part-Time

FLSA Status: Non-Exempt: Eligible for Overtime

College/Division: Center for Global Engagement

Department: 100148 - CGE Administration

Pay Rate: Hourly

Specify Range or Amount: $18 - $21

Is this a JMU only position? No

Is this a grant-funded position? No

Is this a Conflict of Interest designated position? No

Beginning Review Date: 2/2/2026

About JMU:

At James Madison University (JMU), we’re more than just a publicly funded institution — we’re a vibrant, welcoming community located on a stunning campus where innovation, collaboration, and personal growth thrive. Our mission is to prepare students for a bright future, and we believe that starts with supporting the people who make it all possible: our employees.

JMU offers several perks to all employees including:
• A Tuition Waiver Program that allows employees to have tuition waived for undergraduate and graduate level courses taken at JMU.
• Free Access to the University Recreation Center (UREC): Employees can enjoy facility access and program registration privileges at UREC and University Park. This includes the climbing wall, equipment centers, and group exercise studios.
• A variety of voluntary benefits such as Pet Insurance, Identity Theft and Legal Protection Plans, and several other supplemental benefits.
• Holiday Breaks: The university is granted 12 holidays a year.
• Talent Development Trainings: The Talent Development department offers a wide variety of personal and professional trainings, eligible for all employees to join.

At JMU, we believe in Being the Change — and that starts with creating an environment where you can grow, contribute meaningfully, and feel supported every step of the way.

Discover what makes JMU a great place to work: bit.ly/JMUEmployment

General Information:

The Center for Global Engagement (CGE) at James Madison University seeks a detail-oriented individual to support the center’s website content updates and digital strategy goals. CGE advances JMU’s global mission by supporting study abroad, international partnerships, global learning initiatives, and international student and scholar services. Our work connects students, faculty, staff, and partners across the world through inclusive, accessible, and engaging global programming.

Working closely with the CGE Communications Team and reporting to the Director of Communications, this position plays a key role in ensuring the accuracy, relevance, and usability of CGE’s digital presence, particularly on jmu.edu/global and within digital toolkits for students, faculty, and partners.

This is a year-round position working an average of 29 hours per week.

Duties and Responsibilities:

• Regularly update and maintain content on jmu.edu/global to ensure accuracy, accessibility, and timeliness across all pages.
• Conduct a comprehensive audit of CGE web content, identifying outdated, redundant, or underperforming pages. Provide recommendations for consolidation, reorganization, or removal based on findings.
• Assist CGE with Title II accessibility compliance by reviewing website materials to ensure they meet updated standards.
• Develop and implement a system for tracking key website performance indicators, such as page views, bounce rates, and other user engagement metrics.
• Analyze existing pages for design, navigation, and content quality, and propose improvements to enhance functionality and impact.
• Manage updates to the Global Campus Toolkit, ensuring resources for faculty, staff, and partners remain current and user-friendly.
• Assist with other CGE communications or digital projects as assigned.

Qualifications:

Required Qualifications
• Strong writing and editing skills, with attention to clarity, accuracy, and tone.
• Familiarity with web content management systems (Cascade or similar would be beneficial).
• Ability to work independently while also collaborating effectively with multiple stakeholders.
• Strong organizational skills, with the ability to manage multiple web updates or projects simultaneously and meet deadlines.
• Demonstrated attention to detail and quality control in digital or web-based content.

Additional Considerations
• Basic knowledge of Google Analytics or other web metrics tools.
• Experience in content strategy, UX design, or digital communications.
• Experience applying web accessibility standards (WCAG or similar) or willingness to quickly learn accessibility best practices.
• Interest in global education or higher education communications.

Additional Posting Information:

Conditions of Employment:  

Employment is contingent upon the successful completion of a criminal background check.

This is a part-time wage position working up to an average of 29 hours per week over the course of a calendar year with no benefits.

E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. James Madison University uses the E-Verify system to confirm identity and work authorization.

EEO Statement:

James Madison University is committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity or expression, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status.

We promote access, inclusion and diversity for all students, faculty, staff, constituents and programs, believing that these qualities are foundational components of an outstanding education in keeping with our mission. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality.

Anyone having questions concerning discrimination should contact the Office for Equal Opportunity: (540) 568-6991.

Reasonable Accommodation:

If you are an individual with a disability and need assistance searching or applying for jobs please contact us at (540) 568-3597 or jobs@jmu.edu. You may also visit the JMU Human Resource Office, located at 752 Ott Street, Harrisonburg, VA 22807 and we will be happy to assist you.