Working Title: OAG Student Engagement Specialist - IE

State Role Title: Institutional Employment/Federal Work Study

Position Type: Institutional Employment

Position Status: Part-Time

FLSA Status: Non-Exempt: Eligible for Overtime

College/Division: Constituent Engagement and Sustained Giving

Department: 100246 - Office of Annual Giving+C465

Pay Band: N/A

Pay Rate: Hourly

Specify Range or Amount: $14.50 

Is this a JMU only position? N/A

Is this a grant-funded position? No

Is this a Conflict of Interest designated position? N/A

Beginning Review Date: 04/17/2026

About JMU:

Situated in the heart of Virginia’s beautiful Shenandoah Valley, the city of Harrisonburg is a vibrant community with a population of approximately 52,000. Harrisonburg is conveniently located approximately 120 miles from Washington, D.C. and Richmond, VA.

JMU is a selective, public institution with a growing national reputation for offering experiences that lead to an outstanding education and supportive environment for students, faculty and staff. The student body includes approximately 21,000 undergraduate and 1,800 graduate students, with over 1,000 full-time instructional faculty.

JMU offers thriving programs in the liberal arts, science and technology, and professional disciplines at the undergraduate, master’s and doctoral levels. JMU has achieved national recognition for the high quality of its academic programs, focus on maintaining strong student/faculty interaction, and innovative faculty research.

General Information:

The Office of Annual Giving (OAG) is seeking outstanding students to join our office team. Our mission is to connect donors, parents, students, and alumni with the university they love! As a Student Engagement Specialist, you'll utilize a variety of communication channels, including phone, text, email, video, and print, to engage with our community and support university initiatives.

Student Engagement Specialists must be good listeners, team-oriented, have great phone voice clarity, and be comfortable speaking on the phone. They must be passionate about JMU and eager to make a positive impact. Student Engagement Specialists, in collaboration with Annual Giving staff, will support and engage with student organizations on projects to promote values and goals that align with current students at JMU.

Student Engagement Specialists are expected to work 2-3 shifts per week, 9 hours total. Work will be at the Leeolou Alumni Center. Students may need to move around campus as needed. The position starts when regular classes begin in August 2026, with the possibility of working through the calendar year.

Duties and Responsibilities:

• Connect with JMU’s alumni, parents, donors, and students through phone calls, texts, emails, and direct mailings.
• Participate and collaborate on crowdfunding campaigns such as JMU Giving Day, Senior Class Campaigns, JMU calendar, and others.
• Engage and participate in outreach across campus to strengthen JMU’s culture of philanthropy within student organizations and classes.
• Maintain confidentiality of donor records & enter data with accuracy.
• Attend trainings, planning sessions, and meetings (included in weekly hours).
• Perform additional duties assigned by the Office of Annual Giving (OAG) in conjunction with their Annual Solicitation & Stewardship calendar.

Qualifications:

• Currently enrolled as a JMU student.
• Comfortable using a script to call donors, alumni, and parents of JMU.
• Able to attend trainings throughout the semester.
• Familiar with James Madison University and/or strong willingness to learn about the institution.
• Excellent interpersonal skills.
• Works well as a team member.

Additional Posting Information:

Conditions of Employment:  

Students must be degree-seeking students, enrolled on at least a half-time basis (6 credits for undergraduate and 5 credits for graduate).

E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. James Madison University uses the E-Verify system to confirm identity and work authorization.

EEO Statement:

James Madison University is committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity or expression, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status.

We promote access, inclusion and diversity for all students, faculty, staff, constituents and programs, believing that these qualities are foundational components of an outstanding education in keeping with our mission. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality.

Anyone having questions concerning discrimination should contact the Office for Equal Opportunity: (540) 568-6991.

Reasonable Accommodation:

If you are a student with a disability and need assistance please contact the Office of Disability Services at (540) 568-6705 or disability-svcs@jmu.edu. You may also visit the Office of Disability Services, located in the Student Success Center, Suite 1202 and they will be happy to assist you.