Working Title: Library Services Supervisor (Part-Time)

State Role Title: Library Specialist I

Position Type: Part-time - Wage / Part-time Salaried

Position Status: Part-Time

FLSA Status: Non-Exempt: Eligible for Overtime

College/Division: JMU Libraries

Department: 100113 – Libraries

Pay Rate: Hourly

Specify Range or Amount: $16.26 per hour

Is this a JMU only position? N/A

Is this a grant-funded position? No

Is this a Conflict of Interest designated position? No

Beginning Review Date: 12/1/2025

About JMU:

At James Madison University (JMU), we’re more than just a publicly funded institution — we’re a vibrant, welcoming community located on a stunning campus where innovation, collaboration, and personal growth thrive. Our mission is to prepare students for a bright future, and we believe that starts with supporting the people who make it all possible: our employees.

JMU offers several perks to all employees including:
• A Tuition Waiver Program that allows employees to have tuition waived for undergraduate and graduate level courses taken at JMU.
• Free Access to the University Recreation Center (UREC): Employees can enjoy facility access and program registration privileges at UREC and University Park. This includes the climbing wall, equipment centers, and group exercise studios.
• A variety of voluntary benefits such as Pet Insurance, Identity Theft and Legal Protection Plans, and several other supplemental benefits.
• Holiday Breaks: The university is granted 12 holidays a year.
• Talent Development Trainings: The Talent Development department offers a wide variety of personal and professional trainings, eligible for all employees to join.

At JMU, we believe in Being the Change — and that starts with creating an environment where you can grow, contribute meaningfully, and feel supported every step of the way.

Discover what makes JMU a great place to work: bit.ly/JMUEmployment

General Information:

James Madison University’s Libraries is seeking a part-time Supervisor to join the Library & Information Services (LIS) team in the Access & User Services department.

The successful candidate will join a team dedicated to offering high-quality services to JMU and the local community. The position will help staff our physical Ask the Library service points and support virtual services during morning hours. This position works to maintain a shared standard of service at all library service points and operating hours, as well as respond effectively to diverse user needs. This position also helps support the student and full-time employees in LIS.

This is a part-time wage position with no benefits, working an average of 25 hours per week.

Normal work shifts for this position will align with opening operations for our buildings. When classes are in session, a typical schedule would be Tuesday-Friday 7AM-12PM & Saturday 9AM-2PM. During Final Exams, summer, and intersession periods, work hours will shift earlier or later in alignment with operating hours. Therefore, some flexibility with work schedules is necessary to reflect the shifts in operations. Shifts will occur primarily in both Rose Library and the JMU Libraries Express service locations.

The Libraries welcomes applicants who can demonstrate a commitment to building equitable and welcoming environments. We are committed to encouraging dialogue, cultivating a sense of belonging, and celebrating a broad range of life experiences and perspectives.

Duties and Responsibilities:

• Help oversee the provision of front-line library services for a broad group of users. Work service point shifts as a member of the LIS team. Ensure that daily workflow reporting is complete and accurate.
• Maintain an awareness of circulation processes and collections workflows. Support the use of the circulating collection, answer questions about materials circulated at the service points, and troubleshoot technology as appropriate.
• Oversee a team of student employees during work shifts. Effectively interpret and apply policies as well as use sound judgement in managing problems and emergencies that could arise in the building.
• Communicate clearly and effectively with employees, delegate tasks appropriately.
• Contribute to an equitable and welcoming work environment.
• Actively coordinate with the other staff to report issues, give direction, and ensure that opening procedures and workflows are covered across Libraries’ locations on a daily basis.
• Participate in organizational events, as appropriate and supportive for building connection with overall Libraries’ culture.
• Assist with additional projects and activities, as needed.

Qualifications:

• Evidence of strong organizational skills with the ability to thoughtfully and effectively plan, implement, and oversee daily workflow tasks.
• Evidence of providing outstanding customer service to a broad constituency in a professional and positive manner.
• Ability to work independently and as a member of a team in a dynamic, collegial, and collaborative environment.
• Demonstrated commitment to building equitable and welcoming environments.

Additional Considerations:
• Excellent supervisory skills, such as the ability to delegate effectively and to consistently uphold policies and standards of service across multiple service points.
• Strong proficiency with Microsoft Office. applications and familiarity with both Windows and Mac operating systems.
• Experience working in a higher education setting.
• Knowledge of library services.

Additional Posting Information:

Conditions of Employment:  

Employment is contingent upon the successful completion of a criminal background check.

This is a part-time wage position working up to an average of 29 hours per week over the course of a calendar year with no benefits.

E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. James Madison University uses the E-Verify system to confirm identity and work authorization.

EEO Statement:

James Madison University is committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity or expression, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status.

We promote access, inclusion and diversity for all students, faculty, staff, constituents and programs, believing that these qualities are foundational components of an outstanding education in keeping with our mission. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality.

Anyone having questions concerning discrimination should contact the Office for Equal Opportunity: (540) 568-6991.

Reasonable Accommodation:

If you are an individual with a disability and need assistance searching or applying for jobs please contact us at (540) 568-3597 or jobs@jmu.edu. You may also visit the JMU Human Resource Office, located at 752 Ott Street, Harrisonburg, VA 22807 and we will be happy to assist you.