Lab Operations Technician

  • 20001263
  • Information Technology
  • Information Technology  
  • Full-time Staff (Classified)
  • Opening on: May 20 2025
  • Administration and Finance
  • 100125 - IT - Computer Labs

Working Title: Lab Operations Technician

State Role Title: Information Technology Specialist I

Position Type: Full-time Staff (Classified)

Position Status: Full-Time

FLSA Status: Non-Exempt: Eligible for Overtime

 

College/Division: Information Technology

Department: 100125 - IT - Computer Labs

 

Pay Rate: Pay Range

Specify Range or Amount: $44,192 - $46,000

 

Is this a JMU only position? No

Is this a grant-funded position? No

Is this a Conflict of Interest designated position? No

 

Beginning Review Date: 05/28/2025

 

About JMU:

James Madison University is a publicly funded university with a beautiful campus and a supportive community that is committed to preparing students for the future. The university offers excellent comprehensive benefits which include paid vacation, sick, parental, and community service leave in addition to 19 paid holidays a year; affordable health insurance; retirement through the Virginia Retirement System. We also offer a work-life balance and integration program, Balanced Dukes, that is designed to support the overall wellbeing of our employees and a Tuition Waiver Program that allows employees to have tuition waived for undergraduate and graduate level courses taken at JMU.

Visit our Prospective Employee site to learn more about what makes JMU a great place to work: bit.ly/JMUEmployment

 

General Information:

This technician position is part of the Lab Operations department, which is responsible for the daily upkeep in the General Computing Labs at JMU.

 

Duties and Responsibilities:

* Monitors, troubleshoots, and resolves hardware, software, and network issues in computer labs and classrooms
* Serves as a technical resource for setup and daily operation of computing labs
* Helps upkeep documentation and inventory information
*Contributes to the IT team and makes suggestions for service improvements

 

Qualifications:

*Proficiency in Microsoft Office applications such as Outlook, Word and Excel
*Good working knowledge of computer and printer hardware and software setup and operation
*Ability to communicate with technical and non-technical customers
*Good customer service skills

 

Additional Posting Information:

 

 

Conditions of Employment:  

Employment is contingent upon the successful completion of a criminal background check.

E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. James Madison University uses the E-Verify system to confirm identity and work authorization.

 

EEO Statement:

James Madison University is committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity or expression, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status.

We promote access, inclusion and diversity for all students, faculty, staff, constituents and programs, believing that these qualities are foundational components of an outstanding education in keeping with our mission. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality.

Anyone having questions concerning discrimination should contact the Office for Equal Opportunity: (540) 568-6991.

 

Reasonable Accommodation:

If you are an individual with a disability and need assistance searching or applying for jobs please contact us at (540) 568-3597 or jobs@jmu.edu. You may also visit the JMU Human Resource Office, located at 752 Ott Street, Harrisonburg, VA 22807 and we will be happy to assist you.

 

 

Sign Up for Job Alerts!

Not You?

Thank you

Know someone who would be interested in this job?

Not You?

Thank you

Recently Posted Jobs

Landscape Worker - Zone

Administration and Finance 100258 - Landscape E&G 20001363 Harrisonburg Virginia United States Harrisonburg, Virginia Business Services Facilities / Skilled Trades   Full-time Staff (Classified)
James Madison University’s Facilities Management is accepting applications for a Landscape Specialist – Zone Environmentalist to perform a variety of technical and skilled tasks to maintain safe, functional, and attractive grounds and landscaping....

Assistant Athletic Trainer

Intercollegiate Athletics 300041 - Sports Medicine 20001349 Harrisonburg Virginia United States Harrisonburg, Virginia Intercollegiate Athletics Athletics Administrative & Professional (Non-teaching Faculty)
James Madison University, a Division I Member of the NCAA and Sun Belt Conference, is seeking an Athletic Trainer. The position will serve as the Athletics Trainer and is a full-time, 12-month position will a full comprehensive benefits package. T...

Special Projects - Project Manager

Administration and Finance 100250 - FM Administration 20001361 Harrisonburg Virginia United States Harrisonburg, Virginia Business Services Facilities / Skilled Trades   Full-time Staff (Classified)
JMU's Facilities Management is currently seeking a Special Projects Project Manager to coordinate the construction and renovation of major maintenance and non-capital outlay projects. This can include the preparation of drawings, specifications, p...

Apply Now

Not You?

Thank you