Working Title: IIHHS Clinical Billing Assistant - FWS

State Role Title: Institutional Employment / Federal Work Study

Position Type: Federal Work Study

Position Status: Part-Time

FLSA Status: N/A

College/Division: College of Health and Behavioral Studies

Department: 100498 - Institute for Innovat in HHS

Pay Band: 

Pay Rate: Hourly

Specify Range or Amount: $12.77 

Is this a JMU only position? N/A

Is this a grant-funded position? No

Is this a Conflict of Interest designated position? No

Beginning Review Date: 

About JMU:

Located in the heart of Virginia’s beautiful Shenandoah Valley, the city of Harrisonburg is approximately 120 miles from Washington, D.C. and Richmond, VA. With a population of just over 53,000, Harrisonburg is one of the most diverse communities in the Commonwealth of Virginia. JMU is a selective, public institution with a growing national reputation for offering experiences that lead to an outstanding education and inclusive environment for students, faculty and staff. The student body includes approximately 20,000 undergraduate and 1,900 graduate students, with over 1,000 full-time instructional faculty.

General Information:

The Institute for Innovation in Health and Human Services (IIHHS) is seeking a student employee to provide administrative support related to clinical billing, building management, and other duties as needed. Training will be provided. Applicants MUST be available to work up to 10-12 hours per week (Monday-Friday), including two evening shifts (Mondays & Wednesdays, up to 7:00 p.m.) and flexible daytime shifts (Tuesdays, Thursdays, & Fridays, up to 5:00 p.m.). Applicants MUST be eligible for Federal Work-Study assistance; a cover letter, resume, and financial aid offer letter must be included for applications to be considered.

Duties and Responsibilities:

* Provide administrative support for IIHHS Clinical Billing coordinator and staff, and other IIHHS clinical service programs as needed
* Assist IIHHS Clinical Billing office with medical record alphabetizing, filing, mailings, and audits as directed by staff
* Assist clients with taking payments at IIHHS Clinical Billing office and cover office responsibilities for Counseling & Psychological Services (CAPS) program as needed
* Maintain and secure Campbell Building spaces during evening shifts (Mon, Wed) and help maintain clinic and shared spaces
* Data entry for clinic room usage analysis spreadsheets (MS Excel) and other projects
* Serve as front desk receptionist at IIHHS Clinical Billing office as needed (greeting customers, answering telephone, taking messages, sorting mailing, etc.)
* Assist with other duties as needed

Qualifications:

* Accuracy and attention to detail
* Good customer service skills
* Basic computer literary skills (MS Word, Excel, PowerPoint, Outlook) and ability to learn new computer software systems
* Ability to work independently and maintain confidentiality (knowledge of HIPPA regulations and practices is very helpful)
* Reliability and dependability
* Ability to commute or secure reliable transportation to Campbell Building, located at 755 MLK Jr. Way near the JMU campus, for regular daytime and evening shifts

Successful applicants often major in areas related to the College of Health and Behavioral Studies (CHBS), such as General Psychology, Social Work, Health Professions, Nursing, etc.

Additional Posting Information:

Founded in 2003, the Institute for Innovation in Health and Human Services (IIHHS) is a community-engaged center of learning, scholarship, and mutual support between James Madison University and the community of Harrisonburg, surrounding counties, and the Commonwealth of Virginia. IIHHS is a forward-thinking and dynamic organization that strives to cultivate a shared sense of purpose in building healthier and safer communities where all individuals can thrive and flourish. You can learn more about IIHHS at: https://www.jmu.edu/iihhs/.

Conditions of Employment:  

Students must be degree-seeking students, enrolled on at least a half-time basis (6 credits for undergraduate and 5 credits for graduate).

Students must have a 2.0 or better cumulative GPA.

E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. James Madison University uses the E-Verify system to confirm identity and work authorization.

EEO Statement:

James Madison University is committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity or expression, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status.

We promote access, inclusion and diversity for all students, faculty, staff, constituents and programs, believing that these qualities are foundational components of an outstanding education in keeping with our mission. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality.

Anyone having questions concerning discrimination should contact the Office for Equal Opportunity: (540) 568-6991.

Reasonable Accommodation:

If you are a student with a disability and need assistance please contact the Office of Disability Services at (540) 568-6705 or disability-svcs@jmu.edu. You may also visit the Office of Disability Services, located in the Student Success Center, Suite 1202 and they will be happy to assist you.