Working Title: Finance Applications Analyst

State Role Title: Information Technology Specialist II

Position Type: Full-time Staff (Classified)

Position Status: Full-Time

FLSA Status: Exempt: Not Eligible for Overtime

College/Division: Finance

Department: 100205 - Associate Controller - Operations

Pay Rate: Pay Range

Specify Range or Amount: $56,051 - $60,000

Is this a JMU only position? No

Is this a grant-funded position? No

Is this a Conflict of Interest designated position? No

Beginning Review Date: 03/27/2025

About JMU:

James Madison University is a publicly funded university with a beautiful campus and a supportive community that is committed to preparing students for the future. The university offers excellent comprehensive benefits which include paid vacation, sick, parental, and community service leave in addition to 19 paid holidays a year; affordable health insurance; retirement through the Virginia Retirement System. We also offer a work-life balance and integration program, Balanced Dukes, that is designed to support the overall wellbeing of our employees and a Tuition Waiver Program that allows employees to have tuition waived for undergraduate and graduate level courses taken at JMU.

Visit our Prospective Employee site to learn more about what makes JMU a great place to work: bit.ly/JMUEmployment

General Information:

The office of accounting technology within the office of accounting operations and disbursements is seeking a skilled and analytical Finance Applications Analyst to join our team. This position plays a key role in supporting finance applications and ensuring the integrity of finance data. This role is responsible for documenting business processes and procedures, particularly as JMU transitions to a new ERP system.

The analyst will work closely with the implementation team to receive training on the new system and will be responsible for developing training materials and conducting end-user training to ensure a smooth transition. Additionally, this role will provide functional support, system testing, process improvements, and vendor records maintenance to help optimize the Finance/Budget Office’s use of the ERP system and related applications.

This is an on-site position, requiring in-person collaboration with Finance, Budget, and IT teams to ensure effective system support and business process improvements.

Duties and Responsibilities:

• Business Process Documentation – Work closely with finance and IT teams to document current and future state processes to support the transition to the new ERP system.
• ERP Implementation Support – Collaborate with the ERP implementation team to ensure finance system requirements are met, participate in testing, and validate system functionality.
• Training & User Support – Receive training on the new ERP system, develop training materials, and lead end-user training sessions to ensure smooth adoption.
• Functional System Support – Provide ongoing support for finance applications, troubleshoot issues, and assist with upgrades and enhancements.
• Process Improvement & Automation – Identify opportunities to streamline finance-related business processes and leverage technology solutions.
• Data Validation & Reporting – Assist in developing queries and reports to support decision-making and ensure data integrity within the ERP system.
• Project Management– Assist in system implementation and upgrade projects, including testing, data migration, and user training.
• Serve as the functional analyst for all applications which are supported by the Finance/Budget Office, and interface/interact with other University and State applications.
• Vendor Records Maintenance – Assist/serve as a backup for vendor record management, ensuring accurate additions, corrections, updates, and inactivation.

Qualifications:

Required:

• Proficient in advanced Microsoft Excel functionalities.
• Experience with business process documentation and workflow analysis.
• Strong analytical and problem-solving skills related to finance system functionality.
• Strong attention to detail with a focus on accuracy and efficiency.
• Strong ability to learn and train others on new financial systems or ERP applications.
• Excellent verbal and written communication skills, with the ability to train users, document processes, and collaborate effectively with both technical and non-technical teams.
• Experience working with end users' requests and translating them into technical requirements.
• Excellent customer service and people skills to provide a welcoming environment for internal employee support.
• Ability to work independently and as part of a team.

Additional Considerations:

• Experience supporting ERP system implementations or finance software transitions.
• Hands-on experience with PeopleSoft Finance or Oracle Cloud Applications
• Prior experience developing end-user training materials or conducting system training.
• Knowledge of financial processes, and reporting tools.
• Knowledge of accounting concepts (including budget development), principals, software applications.
• Knowledge of Finance, Business Administration, Computer Science, or a related field.
• Project management knowledge.
• Experience of desktop environments, including but not limited to Windows/Mac OS, FTP software, Microsoft Office suite.
• Knowledge of security principles related to complex computing environments and relational databases.

Additional Posting Information:

This is an on-campus, on-site position (not remote) with normal business hours of 8 AM – 5 PM.

Conditions of Employment:  

Employment is contingent upon the successful completion of a criminal background check.

E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. James Madison University uses the E-Verify system to confirm identity and work authorization.

EEO Statement:

James Madison University is committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity or expression, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status.

We promote access, inclusion and diversity for all students, faculty, staff, constituents and programs, believing that these qualities are foundational components of an outstanding education in keeping with our mission. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality.

Anyone having questions concerning discrimination should contact the Office for Equal Opportunity: (540) 568-6991.

Reasonable Accommodation:

If you are an individual with a disability and need assistance searching or applying for jobs please contact us at (540) 568-3597 or jobs@jmu.edu. You may also visit the JMU Human Resource Office, located at 752 Ott Street, Harrisonburg, VA 22807 and we will be happy to assist you.