Working Title: Coordinator - Fraternity and Sorority Life/Student Life

State Role Title: N/A

Position Type: Administrative & Professional (Non-teaching Faculty)

Position Status: Full-Time

College/Division: Student Life and Involvement

Department: 300328 - Fraternity/Sorority Life

Pay Rate: Pay Range

Specify Range or Amount: $44,000 - $47,000

Is this a JMU only position? No

Is this a grant-funded position? No

Is this a Conflict of Interest designated position? No

Beginning Review Date: 08/14/2024

About JMU:

Mission
We are a community committed to preparing students to be educated and enlightened citizens who lead productive and meaningful lives.

Vision
To be the national model for the engaged university: engaged with ideas and the world.

Who We Are
Located in the heart of Virginia’s beautiful Shenandoah Valley, the city of Harrisonburg is approximately 120 miles from Washington, D.C. and Richmond, VA. With a population of just over 53,000, Harrisonburg is one of the most diverse communities in the Commonwealth of Virginia. JMU is a selective, public institution with a growing national reputation for offering experiences that lead to an outstanding education and inclusive environment for students, faculty and staff. The student body includes approximately 20,000 undergraduate and 1,900 graduate students, with over 1,000 full-time instructional faculty.

JMU offers thriving programs in the liberal arts, science and technology, and professional disciplines at the undergraduate, master’s and doctoral levels. The university is committed to expanding diversity, fostering equity and inclusion, and supporting superlative teaching and scholarship. JMU has achieved national recognition for the high quality of its academic programs, focus on maintaining strong student/faculty interaction, and innovative faculty research.

General Information:

Fraternity and Sorority Life in Student Life at James Madison University is currently seeking applicants for the Coordinator to advise the Panhellenic Council and recruitment process, supervise a graduate assistant and undergraduate student employees, and provide general programmatic and administrative support to the Greek population.

The Division of Student Affairs includes University Career Center, Center for Multicultural Student Services, Community Engagement and Volunteer Center, Counseling Center, Dean of Students, Disability Services, Student Accountability & Restorative Practices, Sexual Orientation, Gender Identity & Expression, Orientation & Transition, Residence Life, Student Life, University Health Center, University Recreation, and Health Promotion. The division is an integral part of the campus community and works collaboratively with the other divisions of the university in supporting the mission, vision, and values of the university. Successful candidates will embody the values of Student Affairs at James Madison University and will infuse these values in their day-to-day practice:

• Student Affairs Values
  
• Focusing on Students
  
• Leading Courageously
  
• Transcending Boundaries
  
• Creating Belonging
  
• Embracing Innovation and Change
  
• Honoring and Valuing Our Staff
  
• Advancing Diversity, Equity, and Inclusion

Duties and Responsibilities:

Supervision:

• Supervise student personnel including one Graduate Assistant and multiple undergraduate student employees.
• Hire, train, schedule, and support staff in meeting administrative and programmatic goals.
• Provide clear expectations, meaningful learning opportunities, timely and constructive feedback, and effective management of performance issues if and when they occur.
• Foster a comfortable work environment, a culture of personal and professional excellence, and working relationships based on inclusiveness and mutual respect.

Advising:

• In coordination with a Graduate Assistant, serve as the principle Advisor to the Panhellenic Council.
• Attend weekly Panhellenic meetings; guiding and mentoring the President and Executive Officers in advancing the goals and ideals of JMU’s fraternal community and ensuring all meetings and business is conducted in accordance with Panhellenic Constitution and FSL policies.
• Advise all Panhellenic Chapters by meeting with the Chapter Presidents on a regular basis, providing guidance and support in meeting chapter goals, achieving continuous improvement, and upholding organizational values, and attending Chapter meetings as requested or needed, and assisting with and supporting Chapter events.
  
  

Recruitment:

• Manage the Panhellenic recruitment and new member period processes.
• Ensure recruitment and new member period processes follow NPC and university policies, maintain recruitment documentation via appropriate recruitment software platform, track recruitment statistics, and investigate reasons, trends, and concerns associated with new members not becoming initiated members.
  
  

Program Areas:

• Lead and/or assist in FSL efforts in designing, implementing, and assessing core areas of responsibility including risk management, diversity and inclusion, philanthropy/service, and academic achievement programs and initiatives.
  
  

Extension:

• Lead the expansion and chartering processes related to Panhellenic chapters.
• Effectively coordinate with and support IHQ representatives and emerging leaders in recruiting and establishing viable and healthy colonies on campus.
• Ensure expansion efforts are in accordance with university and NPC policies.
  
  

Assessment:

• Work with the Associate Director to develop and implement ongoing assessment efforts with the expressed purpose of measuring attainment of objectives and program improvement.
• Assessment should ascertain needs, participation and non-participation demographics, participant satisfaction, and accomplishment of stated goals and learning objectives.
• Assessment results should inform resource allocation, program improvement, and marketing processes.
  
  

Marketing:

• Use various marketing mediums and strategies to disseminate information related to Fraternity & Sorority Life and associated programs and resources.
• Assist in maintaining the Fraternity & Sorority Life website.
• Utilize website usage analytics and other inputs in adapting website design, marketing efforts, and information dissemination.
  
  

Budget Management:

• Coordinate with FSL staff to maintain all office budgets, ensure appropriate and effective use of available resources, and assist in the annual budget development process.
  
  

Collaboration:

• Proactively develop and maintain collaborative relationships across Student Life, Center for Multicultural Student Services,
• Residence Life, Student Accountability and Restorative Practices, Public Safety and other stakeholders where such relationships would promote efficiency/effectiveness in fulfilling the Fraternity and Sorority Life work.
  
  

Committee Work:

• Serve on department and university committees as assigned.
• Actively participate in accomplishing established goals and objectives.
  
  

Professional Development:

• Accomplish a minimum of 20 hours of professional development, attend Student Life professional development training, participate in staff retreats and other job-related training specific to the fraternity and sorority community.
• Effectively utilize conferences and other professional development opportunities as tools for staying current in the field of fraternity and sorority life.

Other Duties As Assigned

Qualifications:

Required:

• Demonstrated previous professional experience in a higher education/college student affairs setting, or similar environment
• A record of commitment to inclusiveness
• Commitment to student development and a student-learning environment
• A record of collaboration across functional work areas
• Excellent interpersonal and communication skills
• Experience developing rapport in one-on-one relationships
  
  

Preferred:

• Skilled in advising and supporting students in the development of their leadership skills
• Knowledgeable in fraternity and sorority standard operating procedures, i.e. recruitment and rush practices
• Knowledgeable in basic marketing skills, social media platforms, recruitment techniques, and supervisory skills
• Be current on trends in higher education and fraternity and sorority life
• Knowledgeable in Microsoft Office software (specifically Word, PowerPoint, Excel, Teams)

Additional Posting Information:

JMU’s Dual Career and Community Resources Program is available for candidates that will be relocating to the area. For more information, please visit https://bit.ly/2OTF1NG.

Conditions of Employment:  

Employment is contingent upon the successful completion of a criminal background check.

E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. James Madison University uses the E-Verify system to confirm identity and work authorization.

EEO Statement:

James Madison University is committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity or expression, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status.

We promote access, inclusion and diversity for all students, faculty, staff, constituents and programs, believing that these qualities are foundational components of an outstanding education in keeping with our mission. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality.

Anyone having questions concerning discrimination should contact the Office for Equal Opportunity: (540) 568-6991.

Reasonable Accommodation:

If you are an individual with a disability and need assistance searching or applying for jobs please contact us at (540) 568-3597 or jobs@jmu.edu. You may also visit the JMU Human Resource Office, located at 752 Ott Street, Harrisonburg, VA 22807 and we will be happy to assist you.