Working Title: Assistant to the Associate Provost for International Initiatives & Executive Director, Center for Global Engagement

State Role Title: Administrative and Office Specialist III

Position Type: Full-time Staff (Classified)

Position Status: Full-Time

FLSA Status: Non-Exempt: Eligible for Overtime

College/Division: Center for Global Engagement

Department: 100148 - CGE Administration

Pay Rate: Maximum Starting

Specify Range or Amount: $46,000

Is this a JMU only position? No

Is this a grant-funded position? No

Is this a Conflict of Interest designated position? No

Beginning Review Date: 9/23/2025

About JMU:

At James Madison University (JMU), we’re more than just a publicly funded institution — we’re a vibrant, welcoming community nestled on a stunning campus where innovation, collaboration, and personal growth thrive. Our mission is to prepare students for a bright future, and we believe that starts with supporting the people who make it all possible: our employees.

Why Work at JMU?
We offer a comprehensive benefits package designed to support your professional journey and personal wellbeing:
• Generous Leave: Enjoy paid vacation, sick leave, parental leave, community service leave, and 19 paid holidays annually.
• Comprehensive Health Coverage: Access high-quality health insurance options that fit your needs.
• Retirement Options: Plan for your future with retirement benefits through the Virginia Retirement System.
• Employee Well-Being: Our Balanced Dukes program promotes wellness and work-life integration through resources, events, and support.
• Tuition Waiver Program: Advance your education with our tuition waiver program for undergraduate and graduate courses taken at JMU.

At JMU, we believe in Being the Change — and that starts with creating an environment where you can grow, contribute meaningfully, and feel supported every step of the way.

Discover what makes JMU a great place to work: bit.ly/JMUEmployment

General Information:

The Assistant to the Associate Provost of International Initiatives & Executive Director of CGE provides high-level administrative and operational support to the Associate Provost for International Initiatives and Executive Director of the Center for Global Engagement (CGE). This role manages a complex schedule, coordinates domestic and multi-country international travel, processes financial transactions, organizes data and records, and oversees logistics for special events and high-profile visitors. The position serves as a primary point of contact for university leaders, faculty, staff, students, alumni, and international partners, requiring exceptional professionalism, discretion, and organizational skills.

Duties and Responsibilities:

Key Responsibilities :

-Manage the Associate Provost’s calendar, including scheduling meetings, conferences, and events, and anticipating future scheduling needs. 

-Coordinate complex domestic and international travel in compliance with university policies, including itineraries with multiple countries, modes of transportation, and event requirements. 

-Prepare detailed travel pre-approvals, expense reports, and reimbursements in multiple currencies; reconcile procurement cards and maintain accurate financial records. 

-Serve as a primary liaison for visitors and international partners, arranging meetings, receptions, presentations, and other engagement opportunities. 

-Plan and coordinate logistics for special events hosted by the Associate Provost, ensuring all details are executed professionally. 

-Support special projects, reports, and presentations by gathering, organizing, and analyzing data; prepare professional correspondence and meeting materials. 

-Maintain organized and accessible CGE records, including institutional agreements, legal documents, and strategic plan tracking. 

-Provide administrative support to both internal and external advisory councils, including meeting scheduling, recordkeeping, and correspondence. 

-Respond to inquiries, screen calls and visitors, and provide timely, professional communication to internal and external stakeholders. 

Qualifications:

Required Qualifications :
-Demonstrated experience providing high-level administrative support to senior leadership or executives in a complex organization. 

-Proven ability to manage multiple priorities, adapt quickly to changing circumstances, and maintain composure during urgent or unexpected situations. 

-Strong organizational skills with careful attention to detail and accuracy in records, scheduling, and financial documentation. 

-Excellent oral and written communication skills; preparation of professional correspondence. 

-Professional presence and the ability to assert ideas, provide sound recommendations, and collaborate effectively with leadership and diverse stakeholders. 

-Experience handling confidential and sensitive information with discretion. 

-Proficiency with Microsoft Office Suite (Word, Excel, Teams, Outlook) and experience working with databases or data management systems. 

-General knowledge of basic accounting principles and experience preparing financial or travel-related documents. 


Additional Considerations :
-Experience coordinating complex domestic and international travel, including multi-country itineraries and event logistics. 

-Background in planning and supporting events for diverse audiences, including international visitors and senior administrators. 

-Demonstrated success working in fast-paced, high-pressure environments requiring rapid problem-solving and decision-making. 

-Experience working with individuals from a variety of cultures and language backgrounds. 

-Commitment to professional growth and interest in long-term engagement in a senior leadership support role. 

Additional Posting Information:

Conditions of Employment:  

Employment is contingent upon the successful completion of a criminal background check.

E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. James Madison University uses the E-Verify system to confirm identity and work authorization.

EEO Statement:

James Madison University is committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity or expression, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status.

We promote access, inclusion and diversity for all students, faculty, staff, constituents and programs, believing that these qualities are foundational components of an outstanding education in keeping with our mission. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality.

Anyone having questions concerning discrimination should contact the Office for Equal Opportunity: (540) 568-6991.

Reasonable Accommodation:

If you are an individual with a disability and need assistance searching or applying for jobs please contact us at (540) 568-3597 or jobs@jmu.edu. You may also visit the JMU Human Resource Office, located at 752 Ott Street, Harrisonburg, VA 22807 and we will be happy to assist you.